Client Manager

Full Time - On Site
Chennai, Asia
Posted 1 year ago

Job Description

We are looking for fresher or 1 year work experience candidate, to co-ordinate e-commerce web projects with our clients globally. Excellent English speaking & writing skills is mandatory.

The role is ideally suited for content writersamazon catalog associates who wish to move up in their career and work as a Business Analyst, with global clients to manage their ecommerce projects.

The Analyst, will be responsible for owning the overall project delivery as well as recommending best practices for solutions based on client business needs. The purpose of this role is to be the trusted advisor to customers while partnering with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout customer life cycle.

The Business Analyst will also be responsible for writing a technical specifications based on interactions directly with the customer and professional services team.

Good spoken and written communication in English is a must.

Key Responsibilities

  • Gather Business Requirements and translate into Technical Requirements.
  • Shares similar mentality as existing team members toward customer satisfaction and success
  • Be a spokesperson for dZine-Hub with the customer. You are their advocate and champion and work directly with our product team to help improve Clipboard.
  • Must be able to perform duties with moderate to low supervision.
  • Co-ordinate with a small team of developers and designers
  • Good understanding of UI/UX designs process
  • Provide support to clients throughout the project delivery phase

Preferred Skills

· Familiarity with project management tools like zoho, trello, etc.,

· Good knowledge of ecommerce

Personality Traits

· Creative problem solver

· Good communication, interpersonal and organisational skills

· Ability to work well under deadlines & communicate across teams.

About dZine-Hub:

What We Offer:

· A competitive salary depending on skills & experience

· Working Hours 9am till 5.30pm Mon- Friday

· Healthcare insurance packages

It’s an exciting time to join us and find yourself a place to work in challenging projects for clients worldwide. If you are good at programming but would like to manage projects instead of coding, then this could be a right fit for you. We will train you on ecommerce processes like Magento, shopify, etc.,

Why dZine-hub?

dZine-Hub is a proven, trusted & strategic provider of a wide array of ever-evolving open source e-commerce solutions. We have enabled thousands of clients across the world create an impactful and thriving e-commerce presence.

At dZine-hub, we pride ourselves as not just an e-commerce solutions provider but as a strategic growth partner as well. We work on a wide variety of open source platform with Magento development being our main focus. Headquartered in the UK, you would be working on projects for clients based on the UK and EU.

We work on e-commerce solutions with the very latest in open source technology and state-of-the-art e-commerce design, development, deployment and maintenance practices.

We are an equal opportunity employer who do discriminate against any employee or job applicant on any basis.

Our head office is based out of Vadapalani, Chennai and due to current COVID-19 situation, we are working from home until further notice by the Govt.

Reply to this mail and we will get back to you with a date for the interview.

Thanks,

Team HR.

dZine-Hub

Chennai.

Job Features

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Client Manager

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